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Privacy Policy

Welcome to Chimney Repair Cincinnati . Your privacy is important to us, and we are committed to protecting any personal information you provide when using our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.


1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Service inquiries and messages

b. Non-Personal Information

We may collect non-personal data automatically, including:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Date and time of access
  • Referring website URLs

c. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to enhance user experience and collect analytical data. You can modify your browser settings to refuse cookies, but this may affect certain functionalities of the Site.


2. How We Use Your Information

We collect and use your information for the following purposes:

  • To provide and improve our chimney repair services
  • To respond to inquiries, service requests, and customer support needs
  • To personalize user experience and improve website functionality
  • To send promotional emails, service updates, and special offers (you can opt out at any time)
  • To comply with legal obligations and enforce our terms and policies

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who help us operate our website and provide services, such as payment processors and marketing platforms.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal processes, respond to government requests, or protect our legal rights.
  • Business Transfers: In the event of a merger, sale, or transfer of company assets, user information may be transferred as part of the business transaction.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of data transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.


5. Your Rights and Choices

Depending on your location, you may have certain privacy rights, including:

  • The right to access, update, or delete your personal data
  • The right to opt out of marketing communications
  • The right to restrict data processing in certain circumstances

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of these external sites. We encourage users to read the privacy policies of any third-party websites they visit.


7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to remove it immediately.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will revise the "Last Updated" date accordingly.